Good to know before you book
We like to keep things clear and honest. Here is everything you can expect from us, no fine print, just how we do things.
Booking and payment
When you book, we ask for a deposit of 50%. As soon as we have received it, your reservation is confirmed and you will receive a confirmation from us by email or phone.
You pay the remaining 50% on arrival, in cash or by bank transfer. Unfortunately, card payments are not possible on site. Any extra costs for food, drinks, bike hire or our grocery service are added separately and settled on the morning of your departure.
From what time are you welcome?
This is by far the most frequently asked question, so here is the answer in advance: you are always welcome. However, between 12:00 and 16:00 I am often out for groceries, lunch or a moment of rest. Arriving during that window? Feel free to walk around to see where you would like to set up and where the sanitary facilities are. There is also space with electricity at the top of the campsite, so do have a look up there too. Afterwards I will be happy to welcome you with a welcome drink.
Arriving late (after 20:00)? A quick phone call in advance is much appreciated (0033 (0)2 33 56 54 05). For a short stay of one night, we hold the room for you until 20:00; if you have not arrived by then and we have not heard from you, we may have to make the room available again.
Cancellation
Plans can change, we understand that. Just let us know by phone or email and we will confirm the cancellation to you.
As a rule, we do not refund the deposit. What we are happy to do, and have done more and more since covid, is keep your deposit aside for another date. This works pleasantly for everyone. Deposits are usually paid to us in winter and form our only income at that time, which is why refunds are difficult. Do you have travel or cancellation insurance? In most cases you can fall back on that.
Leaving earlier
If you decide to head home earlier during your stay, we still charge for the full reserved period. That may sound strict, but the reason is simple: a room that becomes free at the last minute is no longer something we can rent out. With a valid reason, such as on doctor’s advice, we will of course look together at what is reasonable.
Pets
Pets are very welcome, provided we have discussed it in advance. One exception: pets are not allowed in the luxury caravan. We assume you know your animal well. With other guests and their pets in mind, we may sometimes ask you to keep your pet on a lead.
Smoking
Smoking is fine outside: on the terrace and in the garden. We have a covered terrace and a terrace by the gîte, so you can smoke even when the weather is less kind. Please do not smoke in the rooms, during meals in the dining room or in the luxury caravan. With non-smoking guests in mind, we may also ask you not to smoke in the communal areas.
Peace and use of the grounds
Qui Vivra Verra is all about relaxation. We ask you to keep things peaceful and to use the buildings, furniture and sanitary facilities for their intended purpose. Please leave your room tidy when you depart. If something gets broken, just let us know, we will sort it out together without making it a problem. On the public terrace area we ask you not to consume your own food or drinks.
Number of guests
A booking is made for an agreed number of people. If you arrive with more people than indicated and there is no more space available, we are unfortunately unable to accommodate the extra guests.
Questions or comments during your stay
Is something not quite to your liking? Do mention it to us during your stay, then we can sort it out straight away. Complaints that only reach us after you have gone home are unfortunately something we can no longer address.
Tourist tax
Where applicable, a local tourist tax (taxe de séjour) applies. You pay this to us on site.